About Our Security Services.
ITS Fire&Security bring to our customers a
pledge that our PROFESSIONAL AND PERSONAL SERVICE STANDARDS are second to none.
We care and will respond positively to ensure your satisfaction in your dealings
Our business is built upon this trust and we strive to improve upon our already
impressive achievements in this field. We want your business and we need your
recommendations to grow the Business. That is why your business is so important
By phoning us on 0300 303 2536 you can always discuss any queries you may
have on our products or service levels. You will undoubtedly speak to Rob Day or
me, Chris Day. Your call reaches a decision maker in the company, it is that
easy to talk to some one who can help or advise and conducts business based on
the following values.
A deal done, a hand shaken, a verbal agreement made, all seem
old-fashioned values that have little room in the marketplace today.
To us they are as important as ever.
We have paper certificates to show that we are competent at our
trade. The NSI check our work quality yearly and have an
arbitration procedure should you, our customer not be satisfied.
BT Redcare and Custodian Monitoring are
big players in the monitoring of Security Systems.
These companies would not entertain our business unless they were
confident we could deliver their premium services. They have
confidence in us because we have proved our capabilities to them.
We have written contracts, and all the accompanying paperwork which is
industry standard practice. However, the most important part of any deal we may
make, is that you can rely on us to do what is required, at a fair price, to a
professional standard. You will receive after care service from people you can
trust and who still base all their business dealings on old fashioned
principles. We do not hide stealth charges in the small print, nor do we use
over complicated contracts.
Let me introduce our Team:
Rob Day - Managing Director.
Rob is totally committed to the business and works 24/7 to give
the Service Levels required in such a Competitive Market Place.
Most of the time he will answer your phone call personally.
He is our Sales Manager and he co-ordinates our Installations and
schedules all Servicing and Maintenance requirements.
I am Chris Day, Robs Father. I take more of an
administrative role and concentrate on the Marketing, Business
Development, Accounting and IT within the Company.
I also help Rob on surveying and quoting for work and meet our
customers from time to time.
I served for many years in the Metropolitan Police Service both in
Uniform and CID. During my Police career I attended numerous Crime
Scenes which included many burglaries.
served for 9 years an
Engineer in the Royal Navy and his last ship was HMS Illustrious. He
has left the Navy and has taken over responsibility for
Engineering and Industry Standards within the Company.
The Intruder Alarm Industry is about to take on new European
Standards and he will become the dedicated Manager to ensure our
compliance and quality control are second to none.
The ‘being burgled’ experience does not affect all people the same way, but
some people can feel that their home has been violated, loose their feeling of
security and may even want to move house as a result.
An experience best avoided for any family and business come to that, even a
relatively minor intrusion can cause such feelings, and in business if computer
equipment is taken or damaged it can have catastrophic consequences.
My advice is to think seriously about security and take all sensible
preventative measures yourself. There is no point having security if you do not
use it. There a number of effective measures that can help to protect your
family, possessions or business. If you don’t bother who will?
A monitored Intruder Alarm is one such measure - it does not cost a lot of
money, and hopefully its value in deterring burglars will never be realised. Its
presence will deter and if an Intrusion still takes place then you will know
about it and the police authority should always respond to a confirmed
activation as a matter of urgency(DD243/2004).
Let me introduce our technical/installation team to you. They all answer to Rob,
who runs their diaries and delegates our work to them.
Stephen Hopson, our Senior Installation Engineer
Ray Wood, our Maintenance Service Engineer
Crime figures for your postcode can be checked out at
www.upmystreet.com. Be aware of risk, do
not be frightened by it but take sensible precautions to protect your property
call ITS to install your Intruder Alarm NOW
ITS Security Home
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